ClaimThread connects the record, evidence, assessment, workflow and governance layers while allowing existing systems of record to remain in place.
A consistent claim identity spanning member, fund, insurer, administrator, occupation, dates, benefit and workflow context.
Evidence requirements, provenance, relationships, gaps, requests, document analysis and service clocks.
Policy wording, policy tests, health story, functional impacts, material duties and structured decision analysis.
Tasks, correspondence, request follow-up and a visible answer to “who has the ball?”
Decision trail, evidence considered/excluded, participants, consent structures, permissions and audit events.
Compile the live record into a structured pack for review, handoff or downstream processing.
Users should not browse ingestion tables to do a claim. ClaimThread surfaces authoritative reference information contextually through typeahead, linked metadata and effective-dated policy information.
Fund selection can carry trustee and administrator context into the claim.
Occupation suggestions can populate codes and provide a starting point for material duties.
Policy selection can bring across insurer, trustee, fund and effective wording where available.
Open the current workspace to see how the layers connect.